Please read the shipping and delivery policy below to check the detailed shipping information, fees, terms and risks of your orders.

 

List of Shipping Countries & Regions

Shipping Areas	Shipping to				Estimated Delivery Time
North America	The United States	Canada			3-5 Business Days to the U.S. mainland
Europe	The United Kingdom	France	Germany	Italy	2-7 Business Days
	Netherlands	Poland	Portugal	Latvia
	Romania	Slovakia	Slovenia	Spain
	Sweden	Malta	Lithuania	Denmark
	Bulgaria	Belgium	Austria	Finland
	Hungary	Czechia	Cyprus	Croatia
	Estonia	Greece	Luxembourg
Oceania	Australia				3-7 Business Days

 

Shipping Fees

We provide free shipping or paid shipping based on the destinations of your orders.
We provide free shipping for orders from destinations listed below:
South & North America: The United States (Alaska excluded)
Europe: All mentioned European areas in the form above.
Oceania: Australia

Estimated Shipping Time

The shipping time varies depending on the distribution centers and express companies of your package, and under no circumstances we will hold reliable for the damage or loss due to the delay in the delivery of the package.

Packages should arrive in the United States within 3-5 business days. COVID-19 may postpone the shipping time to 2-20 days.

Delivery from the Czech distribution center to European countries and regions may take another 2-3 days because of COVID-19 and other inevitable factors. It may take 15-30 business days to get your packages delivered to European countries & region from the China distribution center when the Czech warehouse is out of stock.

Delivery to African and South American places normally takes 5-10 business days with DHL express. The delivery of heavy-weight large packages and oversized shipping may take 30-50 days.

Notes:

Orders placed on Hazel Quinn official store will be processed within 3 business days (except for pre-orders).

If local warehouses are out of stock, orders will be shipped out from the China distribution center, so delivery would take longer than usual to arrive.

It's customers' reliability to pay the customs fees and other unexpected fees when customs fees occurred.

We declare a proper value for customs on all shipment which are shipped out from China or overseas distribution centers. You may email to support@Hazel Quinn.com for more information about the declared value, or to request a specified value within hours from the purchase time.

Losses due to incomplete & incorrect address or fraudulent transition by customers should be borne by them.

Orders that have been shipped out cannot be cancelled generally. Customers shall hold responsible for the shipping fees and relevant additional fees if they want to cancel the orders that have been dispatched out.

Customers shall hold responsible for checking that the package is complete and undamaged when your package is delivered. You should check to ensure no damage on the package before you sign for the delivery. You are authorized to refuse the damaged package based on informing the delivery men of your reason.